Get the best enterprise VoIP phone solutions with the UK’s best enterprise PBX VoIP phone solution.
Regardless of which voip business phone service plan you choose, you will always be able to access your cloud-based communication framework on a day-to-day basis to change, modify, and adjust your framework on the fly. You can record and track calls, design how your new telephone system operates based on the time of day and more.
Regardless of which voip business phone service plan you choose, you will always be able to access your cloud-based communication framework on a day-to-day basis to change, modify, and adjust your framework on the fly. You can record and track calls, design how your new telephone system operates based on the time of day and more.
Giant VoIP provides you with over 70 intelligent features that enable you to create a truly intelligent cloud telephone system. The following is a list of important features of modernising your telephone system.
Using our feature-rich cloud-based switchboard and state-of-the-art VoIP service, you can drastically reduce your call costs. No technical expertise is required. Our VoIP services are always available, can be accessed from any location, and can be customized to your specifications.
Managing your users and devices has never been easier thanks to our cloud dashboard.
Our free iOS and Android application allows you to make and receive inbound and outbound calls.
Spend less than if using a traditional solution. Avoid 'bill-shock'.
Set-up, connect, and automatically provision your agency's voip phones with ease.
No extra fees, plenty of extra features
*applies per seat / per extension.
** Calls are paid for on a post pay basis, extensions / users are billed in a pre-pay manner.
*applies per seat / per extension.
** Calls are paid for on a post pay basis, extensions / users are billed in a pre-pay manner.
(1 Extension minimum) + Monthly Calls
Our cloud VoIP dashboard allows you to remotely manage your business’ telephony system and equipment from anywhere in the world. Monitor your calls, staff and handsets to put your mind at ease.
Call from your business landline number on your mobile phone and better equip your engineers while they’re on the road – Get the most out of your business VoIP telecom solution.
A robust business VoIP solution with everything you need
Crystal clear business VoIP phone calls with perfect voice clarity. The modern way of making a phone call with quality that is far superior to your average analogue phone line.
Protect your business or simply store recordings for training and quality purposes. Giant’s business phone network comes equipped with native phone call recording.
Take control by routing calls to the destination of your choice based on the time and date. Holidays coming up? Divert your calls until you return to the office, all year round.
To transfer your current number to Giant Communications, start the quick and easy process by clicking the button below.
We think you should be able to use your previously purchased hardware on our network, so Giant tries it’s best to build upon it’s compatibility catelogue, if you have any concerns before your order, please get in touch with our sales team.
Please note: Not all models produced by these brands may be compatible.
Read our most frequently asked VoIP related questions.
If you are calling a regular analogue landline telephone the quality of your call quality will be slightly better than a regular analogue traditional telephone call, limited by only one side of the call being our business grade HD VoIP quality . If you are calling another voip phone you will get a much higher quality call in full business quality HD VoIP. In any event, the call quality will be superior to what you are used to in both cases. That’s exactly why we don’t tie our customers into a contract, we don’t need to – we know they will love the quality, product and service at a fraction of the cost of a regular analogue service.
Yes. The package allows us to host your numbers, lines and users as well as giving you access to your online dashboard and cloud communications centre.
There are 3 different base packages to fit all sizes and you can add extras to create your own bespoke service.
To make outbound calls you will need credit on your account or be signed up to one of our landline or mobile call packs. The only exception is when you are calling between users (i.e. just calling the extension number of another phone in the same network), which is free of charge.
Yes you can, you can have any music you like in the UK, providing you currently pay for and have a valid PPLPRS license. See here. Or click here to view their current tariffs here.
Using voip phones for business opens up a whole new world of telephony features to present an elevated image for your business. A telephone call is usually one of the main ways new customers reach out to UK businesses, let’s not waste the opportunity.
Simple transfers where your provider releases your number speedily will take between 8 – 20 days. Single lines transfer across at the lower end of this timescale & multi lines on the higher end. Please do make sure you upload your ID documents as quickly as possible & we will submit your transfer as fast as we can. You can also specify a future date if you’d prefer!
VoIP or “Voice over Internet Protocol” is a technology that uses the Internet to make telephone calls, instead of traditional analogue phone lines. That basically means if you have WiFi or a good quality 3/4G connection you can make and receive calls using data. Its a modern way of making a phone call if you like and the quality is far superior to your regular analogue phone line, although most people can’t tell the difference. A lot of people stereotype VoIP with consumer type VoIP services; there is no comparison. We operate our own carrier grade network that delivers calls to you, using business quality HD VoIP technology. The call quality is the best available from old and new technology.
| Pence per minute (ex VAT) | Pence per minute (inc VAT) | In landline minutes package | |
| Landline - 01, 02, 03; | 4p | 4.8p | Yes |
| 0800 & 0808 | FREE | FREE | No |
| 0843, 0844 & 0845 | Click to check | Click to check | No |
| 0870, 0871 & 0872 | Click to check | Click to check | No |
| Directory Enquiries (118707) | 120.8p per call plus 9p per minute access charge | 145p per call plus 10.8p per minute access charge | No |
| Pence per minute (ex VAT) | Pence per minute (inc VAT) | In mobile minutes package | |
| Main Network | 7p | 8.40p | Yes |
Please note: UK mobile calls are charged based on the number range called, not the network the number is currently active on. For example, it would cost 7p per minute to call an O2 mobile number which has been ported to Lyca mobile.
Our Access Charge for Unbundled Tariff Numbers (08, 09, 118) is 9p per minute ex VAT (10.8p per minute inc VAT).
There is a minimum charge of 1p (ex VAT). Diverted calls are charged at the same rate as dialled calls.
When comparing our prices with others, please check their minimum price and minimum duration charges – it makes a very big difference to your final bill.
Centralised Voicemail mailbox services.
Make perfect crystal clear audio calls.
Conference bridge call facility & Call merging.
Auto-provision your handsets with pre-programmed settings and easy VoIP system setup and synchronization.
VoiceCloud allows you to withhold your outbound telephone numbers.
Music and/or information directory assistance.
Telephone Ring Group Management - Have your phone system call multiple users & devices at once.
Automated Call Queueing Facility – never miss a call – facilitate multiple system calls at any given time.
Anonymous call blocking and filter service.
Allowing complete control of routing calls to selected destinations and time fragments.
Discreet and effective live call monitoring incoming caller pre-identifications.
Automatic email notifications, be notified about missed calls, voicemails, disconnected handsets and much more.
Session Initiated Protocol (SIP) Voice Recording.
Individualised Interactive Voice response system
Built-in Anti-fraud measures.
Collaborate and chat amongst your fellow colleagues, share documents, send files and work closer than ever before with teams and group chats.
Each of our VoIP telecom plans include 24/7 access for you to customize, change and adapt your telephony system on the fly in the cloud.
Fully cloud manageable call routing system that allows our users to route specific calls or numbers through intelligent call flows.
Video call your contacts through your new call system with supported hardware and applications.
Realtime call statistics dashboard, check total incoming calls, outbound calls, queue volume and other analytical information.
Create custom software and third-party integrations with VoiceClouds' extensive API.
Create and schedule statistic reports, giving you a regular account overview.
Log into your extension from any other phone. Perfect for hot desking.
Customised On-Hold Information Directory Assistance and Music On-Hold (M.O.H.) service.
Tell your customers what position they're currently in the queue, better still, they're next!
Divert calls to any PSTN or VoIP SIP User.
Voicemail to Email/Message Configuration.
Convert voicemail recordings to text and send via email automatically.
Synchronize your handsets with the same cloud phone book, share your contacts amongst the rest of the team.
Check the realtime status of all your extensions/agents and call queues.
Upload and use your own media files like custom music, announcements etc
Call waiting is a smart function that allows the person talking on the phone to be notified if another call is incoming.
Automatically calculate your callers estimated wait time and let them know how long they can expect to be in the call queue.
Allow different users to pickup and takeover calls.
Take your landline extension on the go with Giants' FREE VoIP app.
Transfer calls to a different user/agent 'at random'.
Connect our VoIP system to popular online CRM systems.
Send and recieve online faxes.
page other extensions
Make annoucements
Remote manage and reboot devices in our platform
Encrypt audio transmission between SIP devices for increased security.
Connect multiple SIP devices to a single extension user.
Working away on holiday? Use our handy web phone interface.
Use virtual extensions to allow your staff members the ability to assign a phone to themselves when switching desks and at non-permanent locations.
Push calls to virtual phone parking spaces and allow for other members of staff to 'pickup' your calls.
Run scheduled outbound call and sms campaigns with ease within your VoIP dashboard.
Listen to current calls happening on your phone system anonymously or 'Whisper' instructions to your staff.
Create announcements and automated messages with over 60+ programmed voices!
Schedule and mass send outbound SMS with campaigns.
Wherever your colleagues are located, using VoiceCloud allows you to make FREE internal calls to eachother.
Transcribe your recorded calls with speach to text functionality.
Use your VoIP service on your windows based PC or Mac, turn your PC into a telephone.
Communicate with your customers or colleagues via inbound and outbound SMS.
Create your own short numbers to trigger basic or complex tasks.